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Updated 2025-01-15
Activated 2025-01-15
Activated 2025-01-15
Telework available 3 days a week/Recruiting additional staff/Domestic inbound tour booking/Reservation coordinator/World's leading experiential travel agency★Work in Umeda
NEW
| Company Name |
Intrepid Japan Co., Ltd. |
|---|---|
| Job Type |
 Hospitality Business Specialists - Travel Industry Related Planning/Marketing/PR - Planning/Marketing |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Osaka
|
| Job Description |
Intrepid Japan Co., Ltd. is a land operator under the umbrella of Intrepid Group, the largest travel group in the small-scale adventure tour industry. As a global leader, we provide a wide range of diverse travel products to a wide range of customers, while also taking into consideration the effective use of local tourism resources and the impact on the global environment and local communities, and providing a variety of adventures where travelers can coexist with local culture. ■Job Description You will be responsible for purchasing and arranging reservations for trips to Japan in response to the requests of Intrepid Group and other tour customers. [Specific Job Description] 1. Reservation Arrangements You will be responsible for arranging reservations (including annual reservations) for accommodations and activities for travel products planned by our company. In preparation for the tour, we will ensure that reservations are confirmed through communication with each agent (checking customer information*) and affiliated companies (accommodation and activities). ※Communication with agents will be via email in English. 2. Reservation follow-up and support If it is difficult to make reservations or the budget is not met, we will evaluate and propose alternatives that do not damage the value of the product. Working with the sales and operations departments, you will find the best solution. ③ Developing new businesses and building relationships with partner businesses In addition to developing new accommodations and activities that meet Intrepid's standards, you will also work to build good relationships with existing partner businesses. Appropriate and accurate budget adjustments are also part of your job. The work is diverse and you may be responsible for booking multiple itineraries at the same time, but this is an important job that leads to the "thank you" of the customers at the end. ◆ Selection process ◆ Document review (Japanese resume, Japanese job history, English CV) ↓ Interviews (2-3 times) *No written test ↓ Reference check (minimum 2 people) ↓ Offer presentation *The first interview will be an online interview, and the second interview will be an online or face-to-face interview. (Those who are far away can be consulted.) |
| Company Info |
・Headquartered in Melbourne, Australia, we provide experiential adventure tours to 450,000 people every year under the corporate philosophy of “Change the way we all see the world”. ・Our employees are from 46 countries and 58 nationalities, and we operate our company with respect for diversity, transcending the boundaries of race, religion, and gender. ・We have been B Corp certified* since 2018, and in 2023 we were selected as one of the “100 Most Influential Companies (TIMES magazine)”. ※ B Corp certification: A certification given to companies with a high level of public interest that are considerate of the environment and society after rigorous evaluation. [Benefits of working at our company] ・Since we work in a position closest to our customers, you can work while feeling the voices of the field. ・As we are a Japanese subsidiary of the Intrepid Group, which has its headquarters overseas, you can work with a global perspective while in Japan. ・You can use Intrepid tours for free. ・We have a training support system and a qualification acquisition support system, and you can improve your skills using study leave. [Measures to prevent passive smoking] Smoking is prohibited indoors as a general rule. |
| Working Hours |
9:00-18:00 (prescribed working hours: 8 hours, break: 60 minutes) *As the Intrepid Group, we have implemented flexible working to suit each individual. (This is different from the traditional flextime system in Japan. Currently, employees come to the office two days a week and work remotely three days a week.) |
| Job Requirements |
[Required qualifications] ・Experience working in the Japanese travel or tourism industry (experience in making reservations is a plus) ・English and Japanese proficiency necessary for conversation and writing (Japanese: fluent, English: daily conversation level) ・Computer processing ability, especially Microsoft Office (Word, Excel, E-mail) [Desired qualifications] ・Qualified general travel agency manager ・Experience in operations (tour operation management, guide management) ・Experience as a tour guide or tour conductor [Ideal personality] ・Able to adjust plans within the organization and manage time, and can efficiently adjust their own workload ・Able to notice small details and have the attention to detail to complete tasks without mistakes within the deadline ・Able to think from the customer's perspective and make rational decisions ・Able to work while communicating closely with members inside and outside the company ・Able to make proactive proposals such as improving operation flows and developing new business |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Fluent(JLPT Level 1 or N1) |
| Salary | JPY - Japanese Yen JPY 4000K - JPY 5000K |
| Other Salary Description |
Expected annual salary: 3.8 million yen and up (bonus not included) *Determined based on experience and ability -> Annual salary system (annual salary above paid in 12 installments/includes fixed overtime pay of 30 hours per month) Salary increase: There may be no salary increase depending on performance and other circumstances. (2022, 2023) Bonus: Maximum 10% of annual salary paid separately from annual salary *Depends on evaluation and performance (2022 no record, 2023 record) Education and training Social insurance provided Commuting allowance: Yes (paid based on company regulations) Bicycle commuting allowed Various training Retirement benefits: None Reemployment system: Yes (up to age 65) |
| Holidays |
Holidays: Approximately 123 days per year (Saturdays, Sundays, national holidays, and New Year's holiday from 12/29 to 1/3) Paid holidays: As stipulated by the Labor Standards Act (10 days after 6 months in the first year) 2 days off per week (Saturdays, Sundays, national holidays) Childcare leave Study leave Volunteer leave |
| Job Contract Period |
Fulltime position 6-month trial period(There is no change in working conditions during the terms.) |
| Nearest Station |
7 minutes walk from Hankyu "Osaka Umeda" station 1 minute walk from Hanshin "Osaka Umeda" station 1 minute walk from Osaka Metro Midosuji Line "Umeda" station 3 minutes walk from Osaka Metro Yotsubashi Line "Nishi Umeda" station 2 minutes walk from Osaka Metro Tanimachi Line "Higashi Umeda" station 3 minutes walk from JR "Osaka" station 4 minutes walk from JR "Kitashinchi" station |
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