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Updated 2025-02-27
Activated 2025-02-27
Activated 2025-02-27
【Front Desk & Guest Relations Staff 】Hyatt Group ◎ Utilize English & Foreign Language Skills ◎
NEW
| Company Name |
Hyatt House Tokyo Shibuya |
|---|---|
| Job Type |
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Concierge Hospitality Business Specialists - Other |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Tokyo
Shibuya
|
| Job Description |
【Job content】 At Hyatt House Shibuya, departments are not divided by guest service duties, so you can acquire diverse service skills from welcoming guests to serving drinks at the bar. Specifically: - Bell Service: Taking care of guests' luggage, room delivery, shipping arrangements, etc. - Front Desk: Check-in/check-out using OPERA system, settlement procedures - Guest Relations: Providing services for guest requests, guiding to external facilities, reservation support, taxi arrangements, etc. - Bar & Market: Serving drinks at the bar and sales operations in the Market -Swimming Pool & Gym: Managing swimming pool and gym facilities (monitoring water temperature, air temperature, chlorine levels, maintaining orderliness, etc.) 【Key Points】 - It’s a new Hyatt Group hotel that just opened in February 2024! - We offer unique benefits including employee parties and access to swimming pool and gym facilities in the hotel. - The Shibuya area has high inbound tourism demand with many international guests, providing abundant opportunities to utilize English and third language skills. - Future career advancement to larger Hyatt hotels is seamless, making this an ideal environment for those considering a career in the hotel industry. We have a solid education system including lecture and hands-on training. - The foreign hotel industry is in a favorable environment due to post-COVID inbound demand and depreciation of yen. |
| Company Info |
【Work Environment】 We have an international environment with five foreign staff members. As Hyatt group, we cherish a culture that values each staff member under the "Hyatt Family" philosophy. Another attractive aspect is the comprehensive training system unique to the Hyatt Group and inter-hotel exchanges, which foster strong horizontal connections within the group. Join us as a hospitality professional in an environment with learning opportunities and growth potential from experienced colleagues! |
| Working Hours |
Shift-based schedule (variable working hours), night shifts available ・Standard working hours: 40 hours per week ・Average working hours: 8 hours per day |
| Job Requirements |
【Required Qualifications】 ・Native Japanese speaker ・Business level English or higher ・Technical college graduate or higher ・Compassionate and cooperative individual ・Able to perform duties in a cheerful manner 【Preferred Qualifications】 ・Front desk experience at city hotels or international resort hotels (★Especially advantageous if at international hotels) ・Good at multitasking Preference given to those who speak a third language ★ Experience with OPERA (the hotel's operating system) is preferred (Operation check-in machines without hands-on experience are not eligible) ★ We welcome ambitious individuals who constantly seek personal growth! |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary | JPY - Japanese Yen JPY 3000K Over |
| Other Salary Description |
【Salary】 Monthly salary: 250,000 yen - The above amount includes deemed overtime pay (38,400 yen, 25 hours per month). *OT exceeding this amount will be paid 【Benefits】 Transportation allowance (up to 30,000 yen per month) Full social insurance coverage Meal allowance Defined contribution pension plan Bonus Salary increase Free accommodation at Hyatt Hotels in Japan and overseas Access to swimming pool and gym facilities in the facility Employee parties (4 times a year) Benefit One" membership |
| Holidays |
【Holidays】 ・Paid leaves (starting from 10 days in the first year, prorated according to the month of joining) ・10-day refreshment leave ・Maternity leave ・Childcare leave ・Nursing care leave ・Special compassionate leave |
| Job Contract Period |
Full time position: 3-month probation period (employment status remains full-time during probation) No fixed term of employment |
| Nearest Station | 4 minutes walk from Shibuya Station |
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