Jobs in Japan search results

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibilities:
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage cust ...

As a teammate you will:
• We provide an experience that satisfies our customers.
• Meet and exceed client required KPIs (Key Performance Indicators).
• Understand TaskUs policies and maintain confidentiality.
• Provide feedback to management on issues and areas for improvement.
• Participate in training to improve job performance.

We are looking for someone who:
• Those who can work in shifts (with night shift allowance).
• Experience in calls (a must be available, but not required)
• Good linguistic, writing and comprehension ...

Job Responsibilities:
• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and c ...

Job Profile Summary:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Description:
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide re ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.

DUTIES AND RESPONSIBILITIES:
- As a technical supporter, you will contact customers via phone, chat and email after making an appointment.
- You support customers with the integration of their website, their store or their account and provide assistance in solving technical challenges.
- Identify content and performance potentials ...

• Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time.
• Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification).
• Focus on resolving customer issues, not closing cases; Solve the right problem for the requestor by looking beyond the stated requested to the true needs, distinguishing between relevant & irrelevant information; adhere to business and compliance rules and pro ...

• Understand customer enquiries and respond via applicable channels: email, chat, and call backs
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required
• Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
• Ensure all SLAs are met accordingly
• Demonstrate a strong customer ...

Purpose:
As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect.

Job Scope:
 Effectively resolve customer inquiries in a considerate and timely manner via chat, email and phone
 Compose thoughtful, personalized responses for a variety of customer request
 Triage incoming requests and spot trends in customer issues to flag for the rest of the t ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work.

Job Description:
• Responsibilities are conducted via phone, email and chat.
• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers ...

As a teammate you will:
- We provide an experience that satisfies our customers.
- Meet and exceed client-required KPIs (Key Performance Indicators).
- Understand company policies and maintain confidentiality.
- Provide feedback to management on issues and areas for improvement.
- Participate in training to improve job performance.

私たちは、次のような方を求めています：

- シフト制で勤務できる方（夜勤手当の支給あり）。
- コール経験者（あれば尚可、必須ではありません)
- 言語能 ...

Position Summary:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

Duties and Responsibities:
 Answer incoming calls including email and chat in a timely manner
 Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
 Build sustainable relationships and engage custom ...

B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.
DUTIES AND RESPONSIBILITIES:
• Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal
• Manage a portfolio of SMB clients with responsibility for growing revenue
• Acquiring new advertisers ...

• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given metrics ...

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload Generic
• Proficiency in Native Language (Read/Speak)
• Good command over verbal & written English language
• Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
• Awareness of current affairs and events in the respect ...

JRの椅子や大阪万博「太陽の塔」の顔をはじめ、遊具/ベンチなどのストリートファニチャーの製作で業界トップシェアを誇る当社にて、海外調達先開拓から既存購買先の品質/コスト/購買/輸入業務をお任せします。

【具体的には】1.サプライヤー管理：国内既存サプライヤ—に原価低減活動や品質維持を保ちながらVEを意識した取組み。2.新規海外調達：製造本部内ミッションの1つである新規海外調達立上げ活動に ...

ブランド品等の買取・リユース事業を展開するグローバル企業。その当社で、バイヤーが買い付けた商品の販売先(toB)の海外(英語圏)営業をお任せします。
〈募集背景〉2025年のIPOに向けた事業拡大・増員募集です！

【詳細】
■宝飾品・時計・ブランドバッグ等の法人企業向けの営業
■対象顧客：既存取引先の小売店・ブティック・専門商社のオーナーや担当者等
※各地へ出張に行っていただくことがあります。 ...

海外からゴム・プラスチックの原料等を輸入し、国内の製造メーカーを中心に販売をしていただきます。営業として独り立ちできるよう数年かけて育成を実施します。テレアポや飛び込みはなくじっくり習得できる環境。

【詳細】■テレアポや飛び込み等の新規営業はございません。顧客の新しいニーズにアプローチやHP経由の問い合わせの対応のみございます。■顧客に応じて出張の可能性がございますが原則日 ...

世界各国へ日本の化粧品・医療品・日用品・雑貨を輸出する当社にて、営業の仕事をお任せ致します。ノルマはほとんどなく、先輩社員の教育を基に、自分自身の自主性に任せてお仕事に挑戦できる環境です。

■最初は、先輩社員へ同行し、ヒアリング/見積もり/問合せ対応等、徐々に業務を覚えていただきます。 ゆくゆく新規開拓の案件をお任せいたします。■既存顧客に合わせたご提案：当社の強みはお客様の ...

創業70年を超える当社において、生産管理業務をお任せします。★お仕事は先輩社員OJTを中心にスケジュールに沿って徐々に覚えて頂きますので、未経験からでも活躍出来る環境が整っております★

【具体的には】当社製品の生産管理業務全般をお任せします（工程管理や受発注業務など）。海外とのお客様とのやり取りが発生しますので英語でのメールのやり取りや打ち合わせ（ミーティング）などが発生します ...

輸入食品の卸売商社である当社の、貿易担当補佐をご担当いただきます。国内外の仕入先とのメールでのやり取り、船便のスケジュール確認、書類作成、電話応対、その他部内業務のアシスタント等を行います。

【当社のこだわり】 当社のプライベートブランドは「ユニーク」「ハイクオリティ」「リーズナブル」をモットーに他にはない、つい手に取ってしまうような商品を取り扱うよう心掛けています。
【働 ...