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Updated 2024-11-26
Activated 2024-11-12
Activated 2024-11-12
Customer support for hotel booking sites
HOT
| Company Name |
Concentrix CVG Malaysia Sdn Bhd |
|---|---|
| Job Type |
 Hospitality Business Specialists - Travel Industry Related |
| Industry | Outsourcing |
| Location |
Asia
Malaysia
Selangor
|
| Job Description |
= Job Description = Customer service for a foreign online hotel reservation site - This position involves supporting customers through inbound and outbound calls, or via the internet. - You will provide support and solutions related to the services provided to customers <Frequently Asked Questions> - I would like to cancel my hotel reservation... - Is there a shuttle from the airport? - I made a reservation with breakfast included, but the local hotel charged me for breakfast, so can you explain this in English? - Please tell me a hotel in this area that is easily accessible, etc. = About Training = After joining the company, there will be one month of training. You will be taught carefully from the beginning, so even those with no experience can start with confidence! If you have any questions, please always ask for senior employees or training staff. *We use a lot of English within the company = About Career Advancement = You will start on the ground with each project, but you will gradually take on management work. Example: SV, team leader, trainer Human resources, account manager, etc. We have many members with various backgrounds. It's an environment where everyone can aim for a higher position in a short period of time! |
| Company Info |
= Future business development = Many projects are coming in every month, and each project is expanding. This project was just launched this year, and there are about 70 Japanese people working in this project. = About the work location = Cyberjaya, outskirts of Kuala Lumpur ★A town rich in nature with greenery and lakes, and there is no need to worry about traffic jams or crowds compared to the city. The neighboring town of Putrajaya has one of the largest shopping malls in Malaysia. AEON/Donki/NITORI/MUJI/UNIQLO/Family Mart/FujiFilm/Yayoiken/Ippudo/Sukiya ▼ Introduction to the Cyberjaya area Blog: https://www.csmalaysia.com/post/cyberjaya-lifestyle Video: https://x.gd/55g36 *Jumps to the Dropbox page. If you select [Open browser], you can watch without downloading the app. |
| Working Hours | 8 hours work, 1 hour break (8:00-23:00) |
| Job Requirements |
=Essential requirements= Meet the following visa requirements -Having at least 5 years of work experience since graduating high school -Having at least 3 years of work experience since graduating college or vocational school -University graduates, regardless of work experience =Recommended for= -Loves traveling -Want to use English -Want a job related to travel |
| English Level | Daily Conversation Level (TOEIC 475-730) |
| Japanese Level | Native Level |
| Salary |
MYR - Malaysian Ringgit MYR 118K - MYR 138K
（Monthly Salary Range: MYR - Malaysian Ringgit MYR 9833 - MYR 11.5K *Divided into12month ） |
| Holidays |
[Holidays] 2 days off per week, public holidays, 19 days of paid vacation, 14 days of sick leave |
| Job Contract Period |
Full-time employment |
| Nearest Station | Cyberjaya |
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