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Company Name

HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Job Type
HCL JAPAN LTD./株式会社エイチシーエル・ジャパン
IT (Hardware/Network) - Communication Infrastructure (Including ISP and Career)
IT (Other) - Customer Support Engineer
IT (Other) - Other
Industry Telecommunications/Information Services
Location Asia Japan Tokyo Others

Job Description - Responsible for the execution of predefined test procedures in Telecom Service providers live networks environments.
- Performing system stability and functionality, automatic and stress testing on various devices like smartphones and smart watches.
- Utilize diagnostic tools to capture log files
- Reproduce/troubleshoot field issues.
- Must be able to follow complex test procedures in various formats.
- Document test results with accuracy and quality, to be ready for submission.
Company Info About HCL:
Founded in 1976 as one of India's original IT garage start-ups, HCL is a pioneer of 
modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers. Today, the HCL enterprise has a presence across varied sectors that include technology, healthcare and talent management solutions and comprises three companies - HCL Technologies, HCL Infosystems, and HCL Healthcare. The enterprise generates annual revenues of over US $ 13.8 billion as of 12 months ending December 2024 with more than 220,755+ employees from 140 nationalities operating across 60 countries, including over 500 points of presence in India.

About HCL in Japan
For nearly two decades, HCL has helped over 40 Japanese companies through account outsourcing, modernization of legacy systems, optimizing costs, improving business processes, and transforming their businesses. As one of the established software companies in Japan, HCL’s primary objective has been to enable the global growth strategy for brands in the region. Our product localization services help software development companies in Japan tailor their products to the requirements of foreign markets. Our value engineering and re-engineering services help redesign products to cater to emerging markets

For further information, visit www.hcl.com

Online interview by default, if required minimal face to face interview.

【Measures against passive smoking】
Designated smoking area mostly outside the office building
Working Hours 8 hours per day with 1 hour break (by default, it may change slightly depends on client)
Job
Requirements
- 5+ years of experience in cellphone or smartwatch testing in live networks in the field (Field testing experience is MUST)
- Able to support domestic travel.
- Good verbal and written communication skills in Japanese (JLPT N3+) and English
- Fundamental knowledge of smartphone software, Radio technology like Bluetooth, Wifi, GSM, LTE and 5G
- Proficient in computer applications including spreadsheets, and Words processing.
- Willing to work during weekends and holidays if needed
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Daily Conversation Level
Salary JPY - Japanese Yen JPY 4500K - JPY 8000K   
Other Salary
Description
Social Insurance
Paid holiday
Education Training
No additional commutation allowance (inclusive salary)
Overtime will be additionally paid

* HCL Japan offers salary as the annual salary package (inclusive a few percentages of variables / bonus) --we'll confirm and share the breakdown at the time of offer
Holidays Five-Day Workweek
Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
Job Contract
Period
Full-time/permanent
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HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

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