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Updated 2025-02-12
Activated 2025-02-12
Activated 2025-02-12
[Hybrid × High income × Use your English skills] Customer support for a major foreign online advertising company
NEW
| Company Name |
Teleperformance Japan |
|---|---|
| Job Type |
 Customer Service - Telemarketing/Telesales Customer Service - Call Centre Manager/SV |
| Industry | Finance - Other |
| Location |
Asia
Japan
|
| Job Description |
The Customer Support Advisor (CSA) handles inquiries and complaints from customers using the online payment service. CSA will be your primary contact team and support you through a variety of communication channels such as phone, email and chat. A consulting approach, such as understanding your current and future needs, presenting solutions first, negotiating to benefit you and our clients, and following up by email as needed. You will build a meaningful relationship with our customers. |
| Company Info |
Founded in France in 1978, Teleperformance is now the largest outsourcing industry company with operations in 85 countries and serving 170 markets. It employs 380,000 people worldwide and serves 265 languages. Among them, the Japanese corporation is attracting attention from Global because it operates at "completely at home" called "Cloud Campus". This time, we are looking for recruitment for users in Japan in the position of "Customer Service Advisor". We have a full online training period and a secure support system, so even those who have no experience with call centers are welcome. |
| Working Hours | Mon-Fri 9:30-18:30 (Closed on Saturdays, Sundays and public holidays) |
| Job Requirements |
High school graduate or above / no experience necessary ＜Required＞ ■ Basic PC operation skills ■ No resistance to English, as training materials and manuals are in English ■ Adaptable and adaptable ＜Welcome＞ ■ A mindset that analyzes everything and finds solutions ■ Experience supporting digital marketing platforms ■ Experience using English in business ■ Experience with coding and programming |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary |
JPY - Japanese Yen JPY 4000K - JPY 4500K
（Monthly Salary Range: JPY - Japanese Yen JPY 333.333K - JPY 375K *Divided into12month ） |
| Other Salary Description |
Monthly salary: 350,000 yen + overtime pay ■Complete social insurance (health, employment, industrial accident, welfare pension) ■Overtime allowance (full payment) ■Transportation expenses provided ■Casual dress code ■Employee referral program |
| Holidays |
Two days off per week (Saturdays, Sundays, and holidays) ■Celebration and condolence leave ■Paid leave ■Maternity leave ■Childcare leave ■Marriage leave |
| Job Contract Period |
contract employee |
| Nearest Station |
Shibakoen, Minato-ku, Tokyo (nearest stations: Toei Mita Line: Shibakoen, JR/Monorail: Hamamatsucho Station, Toei Oedo Line: Daimon Station) Toei Mita Line: 4-minute walk from Shibakoen JR/Monorail: 8-minute walk from Hamamatsucho Station Toei Oedo Line: 3-minute walk from Daimon Station |
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