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Company Name

TOKI Inc.

Job Type
TOKI Inc.
IT (Other) - Project Manager
Hospitality Business Specialists - Travel Industry Related
Industry Tourism/Hotels, Lodging/Restaurant, Food Services
Location Asia Japan Tokyo

Job Description [Mission]
We run a service (www.toki.tokyo) that allows foreigners visiting Japan to experience authentic culture/travel. We create cultural experiences with craft artisans and traditional culture practitioners from all over the country, and provide new travel experiences to overseas VIPs and corporations using our own travel tools.

[Job Description] Arrangements for Japanese cultural experiences and travel planning

■Guide-related work
・Arrange and manage guides for each case
・Guide recruitment interviews
・Plan and implement training for guides
・Create and edit manuals and scripts for guides
・Invoice guide-related costs
・Organize data related to the guide system, etc.

■Arrangements for Shinkansen, hire cars, and tickets
・Share arrangements and arrangement status within the company, etc.

■Relationship work with craftsmen and traditional experience sites
・Coordination and management
・Building relationships, including greetings

The above work will be shared with our coordinators.
You will be able to work with experienced people, so even those without experience can start with confidence. Those who have good English skills will also have the opportunity to go to the site as a guide!

After you get used to the work, we plan to have you involved in discovering and managing new content in the future.

Specifically...

・Content development, improvement, and document creation
・Content sharing with curators
・New exploration of craftsmen and traditional experience destinations
・Planning FAM (Familiarization Trip) for the company, etc.

☆Perfect for these people☆

・Love culture and travel!
People who are excited about Japanese culture, travel, and hospitality
・Want to make experiences more interesting!
People who want to pursue high-quality experiences and deliver fun times
・Naturally able to provide hospitality
People who think about what makes the other person happy and are good at communicating in a pleasant way
・Want to take on a global job
People who want to work borderlessly with overseas while staying in Japan
・Want to grow as a team!
People who can work while improving together with their colleagues and learning in a positive manner
・People who have a sense of responsibility and can do their best
People who can prevent mistakes and calmly deal with problems
・Get excited about new things!
People who want to try to create new services and systems in unexplored industries

・Good at creating work on your own!

People who can multitask and work flexibly, rather than waiting for instructions

☆People with this kind of mindset are very welcome☆

・People who are sensitive to culture and entertainment and actively try new things
・People who can act independently for society, customers, and the team
・People who can think positively and make rational decisions
・People who enjoy the speed of a startup
・People who want to use digital tools and AI to improve operations and plan projects

This is an environment where your role evolves as the company grows!

We are looking forward to people who want to grow every day at TOKI.

[Selection process]

Document screening → HR interview (online) → Interview with the position manager (scheduled to be held in Ebisu) + aptitude test (online, about 35 minutes) →
Final executive interview + 1-day internship (held at the Daikanyama office. Held as a place to understand the business and mutual understanding) → Offer
Company Info <Features of TOKI>

Know the "real thing" and how it is provided: Value provision

Enhance cultural capital: You can experience Japan's top-class culture yourself

Services for super VIPs, a service not available in Japan: Expected to expand in the future

Build relationships with super VIPs: Learn how to respond

Services with few competitors: Many inquiries (natural inflow of customers)

Contribution to society: Open up new possibilities for Japanese traditions/craftsmen

Make sure to utilize your background: Don't let your experience go to waste

Not only hospitality but also system development: Opportunity to study multiple businesses

Successful fundraising: Seems stable for the next 3 years

Company supports "experiences"

■Attractions of working as a coordinator

・Access to unique cultural experiences・International exchange

-You have the opportunity to directly interact with Japan's top craftsmen and chefs, and gain deep cultural knowledge.

-You can broaden your international knowledge and perspective through projects with famous people and top brands overseas.

・Rewarding support for people and organizations

-By supporting the team and the experience destination, you can directly feel a sense of accomplishment and gratitude.
- Your attention to detail and ability to respond will make you someone people feel safe with.

■The challenges of working as a coordinator

- You will need to handle multiple tasks at the same time, and unexpected situations will arise, especially during busy periods.
- Because you work in a team, there will be a lot of communication and you will need to respond to each other accordingly.
- You will need to manage your work while being conscious of not only your own schedule but also the schedules of others.

A coordinator is "the helmsman who supports the whole team behind the scenes."
It is difficult, but the sense of accomplishment when a project progresses smoothly and the trust from those around you are a great reward.
Working Hours 10:00~18:00 *Flexible and core time available
-Core time 10:30~17:00 (7 hours working, 60 minutes break)
-On-site and email correspondence outside working hours may occur.
-During busy periods, you may be required to work on weekends or work overtime. (Compensatory leave available)
Job
Requirements
[Requirements]

-Native Japanese or equivalent to N1 level

-Daily level of English

-Basic PC skills and work skills

*For foreign nationals, work experience in Japan

[Welcome]

-People who are not bad at English and want to work in English

-Knowledge of various services (food, sightseeing, etc.) that meet the detailed needs of the wealthy

-Qualified guide-interpreter

-Management experience

-People with culture and art education and practical experience in these fields

-People who are attentive to details and can respond flexibly

[Desired personality]

-People with culture and art education and practical experience in these fields

Those who are open to a wide range of content such as tame and have a strong interest in new and unknown things

Those who are strongly interested in culture, travel, and the service industry

Those who are excited about creating a new market at a startup and working in a global environment

Those who are actively involved in work and do not mind actively communicating with the company and customers

Those who want to improve work processes and make better plans and proposals by incorporating tools/systems such as digital and AI

Those who can work for society, customers, and teams

Those who are positive and can make rational decisions
English Level Daily Conversation Level (TOEIC 475-730)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 3500K - JPY 4500K   
Other Salary
Description
■Expected annual salary: 3.5 million to 4.5 million yen
*We will consider your job scope, experience, and previous annual salary

■Working hours
・Transportation expenses provided (upper limit)
・Full range of social insurance (employment insurance, workers' compensation insurance, health insurance, welfare pension)
・Regular health check
・No smoking on the premises
・Familiarization Trip
Holidays 2 days off per week (Saturday, Sunday, and public holidays) *May vary depending on the project
Job Contract
Period
full-time employee
Nearest Station 3 minutes walk from the East exit of Daikanyama Station on the Tokyu Toyoko Line ・5 minutes walk from the West exit of Ebisu Station on the JR Lines.
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