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Updated 2025-04-22
Activated 2025-04-22

Network provisioning engineer
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Company Name

HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Job Type
HCL JAPAN LTD./株式会社エイチシーエル・ジャパン
IT (Hardware/Network) - Network Engineer
IT (Hardware/Network) - Communication Infrastructure (Including ISP and Career)
IT (Hardware/Network) - Network Monitoring
Industry IT Consulting
Location Asia Japan Tokyo Chiyoda

Job Description Due to business expansion, we are recruiting multiple Bilingual Network provisioning engineers!

Ideal job for candidates that have experience working for a Telecom company in the fixed-line process for any of the Telecom companies. If you’ve handled customer issues related to Broadband/Fibre commissioning, No-Connectivity, Slow-Speed issues, you’ll have a good rewarding career on the Network-side of how customers consume Internet and Data & Voice Services.

Key RESPONSIBILITIES:
• Review Access and Circuit order by performing network checks and site readiness to ensure provisioning of order is line with order.
• Perform exception and escalation management tasks or actions including documentation and escalating as required to be able to meet and deliver promised commitment timelines.
• Deliver on-time response and resolution updates via Phones, Emails, Tickets/tasks from various stakeholders, internal and external.
• Track, manage, and resolve all access related activities, milestones, & escalations.
Company Info About HCLTech:

HCLTech is a global technology company, home to 220,755+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.

We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries, including Japan.
These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark. To learn how we can supercharge progress for you, visit hcltech.com/careers
We bring together the best of technology and our people to supercharge progress.

You can work in a multinational, global environment.
Working Hours 9:00-18:00
Job
Requirements		 Skills and Qualifications:
• Good knowledge of Telecommunications and familiar with working with ISP’s
• Good command over language/good verbal and non-verbal communication skills.
• Very good with Task management & attention to detail.
• Excellent computer system proficiency skills with working & navigating across multiple applications

Experience: Minimum experience of 4 years working at an ISP.
English Level Business Conversation Level (TOEIC 735-860)
Japanese Level Fluent(JLPT Level 1 or N1)
Salary JPY - Japanese Yen JPY 4000K - JPY 8500K   
Other Salary
Description		 Social insurance provided
Education and training
Holidays Two days off per week (Saturday, Sunday, and public holidays)
Paid vacation
Celebration and condolence leave
Childcare leave
Sickness and injury leave
Job Contract
Period		 Full-time employment
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