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Updated 2025-02-13
Activated 2025-02-13
Activated 2025-02-13
Hotel Customer Service Agent
NEW
| Company Name |
H-Summit G.K. |
|---|---|
| Job Type |
Hospitality Business Specialists - Hotel
Hospitality Business Specialists - Floor Staff Hospitality Business Specialists - Concierge |
| Industry | Tourism/Hotels, Lodging/Restaurant, Food Services |
| Location |
Asia
Japan
Hokkaido
Others
|
| Job Description | The Front Office Agent is responsible for providing exceptional guest service at the front desk. Key duties include checking guests in and out, handling reservations, addressing guest inquiries, and ensuring smooth communication between departments. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced hotel environment. |
| Company Info |
MUWA NISEKO is a professional and dynamic workplace located in the world-renowned Niseko ski resort. Our clientele is international, offering a truly global experience. As part of our team, we prioritize work-life balance, operating 5 days a week. Additionally, our hotel closes twice a year to ensure everyone has adequate time off. During peak seasons, if overtime is required, we offer premium pay for all overtime hours worked. |
| Working Hours |
9 hours per day included 1 hour lunch break Shift: 08:30-17:30 Other time is required depending on business |
| Job Requirements |
• 1+ years of front-line management experience in a 5-star hotel or full-service property, including leading a team and involvement in budgeting and reporting. |
| English Level | Business Conversation Level (TOEIC 735-860) |
| Japanese Level | Native Level |
| Salary |
JPY - Japanese Yen Under JPY 3000K
（Monthly Salary Range: JPY - Japanese Yen Under JPY 250K *Divided into12month ） |
| Other Salary Description |
Social Insurance Rent Subsidy Meal Allowance Winter Allowance |
| Holidays |
Five-Day Workweek Paid Holidays Refresh Holidays Congratulatory or Condolence Leave |
| Job Contract Period |
Full time contractual with probation period |
| Nearest Station |
120 minutes by car from New Chitose Airport 100 minutes by car from Sapporo 150-180 minutes by bus from New Chitose Airport (December-March only) |
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